Welcome to Wren Explores! By accessing and using our website, products, and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase or engaging with our services.

1. General Use

  • You agree to use our website for lawful purposes only and will not engage in fraudulent, abusive, or harmful activities.

2. Orders & Payments

  • All orders are subject to availability and confirmation.
  • We offer Cash on Delivery (COD) as the only payment method at this time.
  • Customers must have the exact cash amount ready at the time of delivery, as couriers may not provide change.

3. Shipping & Delivery

  • Orders are processed within 1-2 business days and delivered within 5-7 business days for standard shipping or 2-4 business days for express shipping.
  • Delivery times may vary based on location and unforeseen circumstances.
  • Customers are responsible for providing accurate shipping details; Wren Explores is not liable for delays or failed deliveries due to incorrect information.

4. Returns & Refunds

  • Returns are accepted within 7 days of delivery, provided the item is unused and in its original condition.
  • Refunds will be processed only in cash upon successful return.
  • Non-returnable items include perishable goods, personal care products, and customized items.

5. Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of placement. Once shipped, changes cannot be made.

6. Liability & Warranty

  • Wren Explores is not responsible for any damages, losses, or injuries resulting from the use of our products.
  • We do not offer warranties unless explicitly stated on specific products.

7. Privacy & Data Protection

  • We collect and process customer information only for order fulfillment and service improvement.
  • We do not sell or share personal data with third parties.
  • Customers can opt out of marketing communications by contacting [email protected].

8. Amendments & Updates

  • Wren Explores reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services implies acceptance of any revisions.

For any questions or concerns regarding these terms, please contact us at [email protected].